My device no longer works, what can I do?

If you notice a malfunction, please check these points: replace the CR2032 battery after about twenty hours of use. SkeenPatch devices are compatible with only 2 brands of batteries: MAXELL or DURACELL.

Duracell batteries have a protective film on one side, so make sure you remove it.

Why only these 2 brands? SkeenPatch devices are designed for frequent use and must be used with high-capacity batteries that can hold a charge continuously. If you use other brands, the device may work sometimes, and then stop working another time.

If not, please contact us at :